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‘Foodpanda’ scamming both Restaurants & Customers

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Foodpanda

Foodpanda which is known to be one of the online food delivery company in Bangladesh that has been accused of rigging weight and rates. Less than half of the food ordered by the customer is delivered to the customer. At the same time, the company charged more money than what was shown in the app. Foodpanda also takes more than 40 percent commission from the food delivery company.

Just recent, a customer named Muhibullah Muhib uploaded a video on social media highlighting the irregularities of Foodpanda. In the video, he said that he ordered 500 grams of Beef Shahi Halim from Foodpanda. In contrast, he received 200 grams of Halim. At the time of order, the price of 500 grams of halim was shown as Tk 252, but Tk 280 was collected. Similarly, the price of Moghlai was shown as 90 taka and collected at 100 taka.

Food was provided to Muhibullah Muhib from Abesh Hotel and Biryani House in Mirpur. Muhib said that when he contacted the hotel, they confirmed that the box sent from the hotel weighed 250 grams.

Director of Abesh Hotel Suman Mia told Orthosongbad that, I was not in the shop when the order was delivered. My staff mistakenly delivered 250 grams of halim. Later we sent 500 grams of halim again

He further said, we pay 40 to 42 percent commission on the food that Foodpanda buys from us.

Meanwhile, Halim (500 grams) which Foodpanda has billed at Tk 280, is sold at Abesh Hotel for Tk 200. And the Moghlai billed at 100 taka is being sold at 70 taka. Again, the company is collecting delivery and service charges separately with this bill.

The victim Muhib Ullah also told Orthosongbad a that Halim was sent again from the hotel. Sending is not necessarily needed. They are completely cheating. Foodpanda is also doing it. Foodpanda’s responsibility is to deliver the product as per the order. But actually does not see what is inside or not. Just goes through. They (foodpanda) don’t even want to hear anything.

He said Abesh Hotel often does this. The issue is catching on because I’m measuring.

Asked about the complaint, Foodpanda Bangladesh CEO Ambareen Reza said, Foodpanda is a global company. We have certain policies, which have to be maintained. We have a PR firm for these issues. Better to call the PR head. PR section from any media will take action on the complaint.

However, the Foodpanda CEO could not immediately provide the contact number of the PR firm.

Complaints against Foodpanda is a common thing. There have already been complaints against the institution of missing food, giving less or giving another food instead of one. The media has also published news about these issues at various times.

In 2021, a YouTube channel and Facebook page called Petuk Couple complained through a video that they ordered Khichuri and Kachi rice from Foodpanda and got Kachi rice and roast. A voucher of Tk 53 is given from the Foodpanda helpline when a complaint is made as to why roast was served instead of khichuri. asking for khichuri instead of voucher, no solution was given even after spending almost three hours on chatting helpline.

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Economy

FBCCI Urges Action Against Unscrupulous Traders

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FBCCI

The Market Monitoring Committee of FBCCI has urged the concerned market committees to be vigilant in preventing traders from engaging in dishonest practices to earn additional profits.

Md Amin Helaly, Senior Vice-President of FBCCI and Convener of the Market Monitoring Committee, issued this call during a meeting of FBCCI’s Market Monitoring Committee with local market committee leaders at Mohammadpur Town Hall Katcha Market in the capital on Wednesday.

Addressing the meeting as the chief guest, Helaly emphasized the importance of identifying and punishing dishonest businessmen and their associates.

He urged the collection of reports on dishonest traders and their submission to FBCCI, stating, “We will take stringent action against them in collaboration with the government.”

Helaly stated that FBCCI is closely monitoring the market to ensure stability during Ramadan, emphasizing the federation’s role in this regard as a representative of the private sector.

He remarked, “Our efforts will continue in coordination with various government agencies. However, consumers also need to adjust their purchasing habits. Market activities for a month should be more balanced than those on any single day.”

Directors of FBCCI and members of the Bazaar Monitoring Committee were also in attendance at the meeting.

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Economy

US Stresses Collaboration with Bangladesh on Key Issues: Blinken

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Blinken

US Secretary of State Antony Blinken extends congratulations to the people of Bangladesh on their Independence Day, March 26.

Blinken, on behalf of the United States, sends warm wishes to all Bangladeshis on this significant occasion.

In a statement, Blinken expresses the United States’ eagerness to bolster the partnership and people-to-people connections between the two nations in the coming year.

“The United States takes pride in collaborating with Bangladesh on various critical issues of today, including combating climate change, promoting economic development, addressing the Rohingya refugee crisis, supporting global peacekeeping efforts, and tackling global health challenges,” he remarks.

Highlighting the partnership’s role in ensuring a free, open, secure, and prosperous Indo-Pacific region, Blinken emphasizes its significance.

“As Bangladesh marks another year of independence, we reiterate our dedication to strengthening democratic governance and safeguarding human rights – endeavors crucial for Bangladesh’s continued prosperity,” he affirms.

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Economy

China-Bangladesh Friendship Strengthened, Notes President Xi Jinping

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Xi Jinping

Chinese President Xi Jinping has emphasized the robust and deep-rooted political trust between Bangladesh and China, along with their productive collaboration across various sectors, yielding tangible benefits for both nations.

Xi Jinping highlighted Bangladesh’s steadfast commitment to independence over the past 53 years, its efforts in economic development, and improvements in livelihoods, laying a strong foundation for the realization of the “Sonar Bangla” dream.

In celebration of Independence Day, Xi Jinping conveyed his congratulations to Bangladesh President Mohammed Shahabuddin through a letter.

He underscored the longstanding friendship between China and Bangladesh as traditional neighboring nations, noting its continual strengthening.

Xi Jinping expressed his keen interest in advancing the China-Bangladesh relationship and pledged cooperation with President Mohammed Shahabuddin to further enhance high-quality Belt and Road Cooperation and deepen the Strategic Partnership of Cooperation between the two countries.

Simultaneously, Chinese Premier of the State Council Li Qiang and Member of the Political Bureau of the CPC Central Committee and Foreign Minister Wang Yi extended separate congratulatory messages to Prime Minister Sheikh Hasina and Foreign Minister Hasan Mahmud respectively.

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