National
Biman Warns Travel Agents Against Rule Violations
Biman Bangladesh Airlines has issued a stern warning to its approved travel agents, emphasizing that strict measures will be taken against those who violate the national carrier’s regulations.
In a letter addressed to all Passenger Service Agents (PSAs), Biman expressed concerns about agents undercutting or overpricing tickets on their web portals. “It has been observed by Biman Bangladesh Airlines that some reputed Biman-approved travel agents are selling and promoting Biman tickets at prices either lower or higher than the approved fares on different routes,” the letter stated.
The state-owned airline urged all PSAs to adhere to Biman’s rules and policies, warning that failure to comply could result in the termination of business relationships. Biman emphasized that agents manipulating the airline’s image and goodwill will face severe consequences. The letter highlighted that all approved PSAs in Bangladesh are entitled to a 7 percent commission on the base fare.
However, Biman noted that some agents are offering 15-20 percent discounts on tickets through their web portals and social media, creating unhealthy competition and damaging Biman’s reputation. Additionally, the letter mentioned that some online travel agents (OTAs) are failing to provide services to customers after ticket issuance, including assistance with travel plan changes or ticket refunds.
“We have been receiving numerous complaints on this issue, which directly affects our goodwill and image,” the letter from Biman’s Sales Promotion Section stated.
This move follows alerts from the Association of Travel Agents of Bangladesh (ATAB) regarding irregularities by certain agencies. “In this era of information technology, we support tech-based business but must ensure ticket buyers are not defrauded. We seek a proper and timely policy for OTAs,” ATAB President Abdus Salam Aref told BSS.
ATAB Secretary General Afshia Jannat Saleh also stressed the need for immediate action to restore fair competition in the travel and ticketing industry. “Biman offers agents a 7 percent commission per ticket, but some are selling at a 15-20 percent discount. Such practices clearly indicate dishonest intentions,” she said.
Stakeholders in the air ticketing sector have long advocated for policies regulating OTAs in Bangladesh.
The Bangladesh Meteorological Department (BMD) has forecasted light to moderate rain or thundershowers accompanied by temporary gusty winds at most places across the Rangpur, Rajshahi, Mymensingh, Dhaka, Khulna, Barishal, Chattogram, and Sylhet divisions. Some areas may experience moderately heavy to very heavy rainfall, according to their latest weather bulletin released on Thursday.
Day and night temperatures are expected to remain nearly unchanged across the country.
The highest rainfall in the country over the past 24 hours was recorded in Kumarkhali, with 104mm of rain by 6 a.m. on Thursday.
The axis of the monsoon trough extends from India’s Madhya Pradesh, Odisha, and West Bengal to Assam, passing through Bangladesh, with one of its associated troughs stretching into the North Bay of Bengal.
The monsoon remains active over Bangladesh and moderate to strong over the North Bay region.
The Bangladesh Meteorological Department (BMD) has forecasted that the mild heat wave currently affecting parts of the country, including the capital, is expected to subside in most areas within the next 24 hours, starting from 9 am today.
“A mild heat wave is sweeping across the divisions of Rangpur, Rajshahi, Dhaka, Mymensingh, and Sylhet, as well as the districts of Jashore, Chuadanga, and Kushtia. It is likely to ease in most regions,” the department reported.
In addition, BMD predicted light to moderate rainfall or thundershowers, accompanied by temporary gusty winds, across most of Rangpur, Rajshahi, Dhaka, Mymensingh, Khulna, Barishal, Chattogram, and Sylhet divisions. Some areas are expected to experience moderate to very heavy rainfall.
Temperatures across the country may drop by 1-2 degrees Celsius during both day and night.
On Monday, Dinajpur in the Rangpur division recorded the country’s highest temperature at 38.6°C, while Bandarban in the Chattogram division saw the lowest temperature at 24.6°C early today.
Meanwhile, rainfall recorded in the past 24 hours, ending at 6 am today, reached 66 mm in Nikli of Dhaka Division.
The sunset in Dhaka is at 5:53 pm today, and sunrise is expected at 5:49 am tomorrow.
Two separate murder cases were filed today in connection with the deaths of a private service holder and a Madrasa student during the anti-discrimination student movement.
The first case was lodged by Ridwan Ahmed with Panchlaish police station, accusing former ministers Dr. Hasan Mahmud, Barrister Mohibul Hasan Chowdhury Naufel, and 127 others for the death of his nephew Sujan, 14. Sujan, the son of Belal Hossain from Beramara village in Noakhali’s Sadar Thana, was a student at Al Jamirul Hayat Madrasa in the city’s Chandgaon area. He was fatally shot in the Muradpur area on July 18.
The second case was filed by Jamal Uddin at Doublemooring police station, accusing 225 individuals, including Dr. Hasan Mahmud and Education Minister Barrister Mohibul Hasan Chowdhury Naufel, for the killing of his elder brother Alam, a private service holder, on August 5.
